Welcome to Our Legal & Member Policy Center
At The Chiller Guys Hub, transparency and trust are foundational to our mission. This page provides you with quick access to all our legal policies and community standards. These documents help us create a safe, professional, and respectful platform for chiller service professionals around the world.
By using www.thechillerguyshub.com or our mobile applications, you agree to abide by these policies. If you have any questions, you may contact us directly at: customer.service@thechillerguyshub.com
📜 Legal Documents
- Terms & Conditions
Outlines your rights, responsibilities, and limitations when using our website and services. - Privacy Policy
Explains how we collect, use, store, and share your personal information, in compliance with GDPR, CCPA, and other international privacy laws. - DMCA Takedown Policy
Details our process for handling copyright complaints and how to file a DMCA notice or counter-notice. - Community Rules & Code of Conduct
Defines the behavior expected of all members in our invite-only technician network. Zero tolerance for harassment, hate speech, or spam. - Cookie Policy
Defines how we use cookies and similar technologies to enhance your experience, analyze traffic, and comply with GDPR, CCPA, and global privacy laws. - End User License Agreement (EULA)
Defines the terms under which users may install and use The Chiller Guys Hub mobile app, including license rights, restrictions, and liability limitations. - Refund & Cancellation Policy
Explains our money-back guarantee for memberships (minus setup costs) and states that all a la carte purchases are final and sold as-is.
📲 Mobile App & Online Portal Disclosures
- We do not sell user data.
- All advice and content are for educational purposes only.
- Subscriptions (if offered) will auto-renew unless canceled through your app store settings if purchased in the App, or on the website if purchased via the online portal.
- Content moderation policies are structured and enforced to comply with Apple and Google content guidelines.
⚠️ Important Notices
- Educational Disclaimer: All training materials and peer advice are for informational purposes only and should be applied only under supervision of a qualified professional.
- Jurisdiction: Our legal operations are governed by the laws of the State of Wisconsin, USA, unless otherwise required by applicable laws.
- Legal Contact: customer.service@thechillerguyshub.com
Thank you for being part of our mission to elevate integrity, leadership, and collaboration in the chiller service industry!