Build a More
Capable Chiller
Service Team
Build a service department where knowledge is shared, troubleshooting is consistent, and technicians have the support they need to solve problems with confidence.
Trusted by commercial HVAC
service companies.
Every service
department
eventually hits
the same
bottlenecks.
None of this is a training problem. It’s how the department runs day to day.
-
01
Callbacks become normal.
Every visit back to the job costs the company money, and lowers the customers trust and perceived value.
-
02
One senior guy becomes everyone’s tech support
When the lead guy quits because he’s burnt out, or he retires-his knowledge, and clients walk with him.
-
03
New hires stay dependent on others for too long.
The ramp up is slow, and your best guys are stuck providing support instead of getting things done.
-
04
One Mechanic everyone calls all day
A single person becomes a bottleneck for the entire team.
-
05
Every technician develops their own process.
If the process lives in their head then your company doesn’t own it. When the guys leaves, so does your process.
-
06
Good people who are hard to keep
The labor market is brutal, and every departure resets you to zero.
What changes in the field.
More jobs finished the first time.
Guys have access to the resources they need to get the job done.
Lower turnover
Mechanics with support and a path stay longer.
New technicians become
productive sooner.
New hires get checklists, processes, and guides so they can take calls sooner
Less Organizational Knowledge
Loss
Knowledge outlives any one mechanic.
Senior guys spend less time on
support calls.
Less burnout, fewer stalls, more wrench time.
Consistent quality
Every Mechanic works to the same proven standard.
Most service departments
already pay for
inconsistent knowledge
- Multiple visits for the same issue
- Senior technicians tied up on phone support
- Slow onboarding
- Lost confidence from customers
- Jobs that take longer than they should
A membership that grows
with your department.
Team Starter
Save 60% When You Pay Annually
- 1 Administrator Account
- 3 Professional Users
- Recruit Technicians
- Hiring Dashboard
- Post 1 Recurring Job Opportunity i
Team Plus+
Save 60% When You Pay Annually
- 1 Administrator Account
- 10 Professional Users
- Recruit Technicians
- Hiring Dashboard
- Post 3 Recurring Job Opportunities i
- Guided Team Onboarding
Business Growth
Save 60% When You Pay Annually
- 1 Administrator Account
- 50 Professional Users
- Recruit Technicians
- Hiring Dashboard i
-
Post 15 Recurring Job
Opportunities (3/Location) i - Guided Team Onboarding
- Quarterly Reviews i
Need Something Custom?
Our standard memberships work for most service departments.
If you manage multiple locations, larger teams, or have unique operational requirements, we’ll build a membership around your organization.
Custom Pricing
Pricing for custom plans are based on your team size, number of locations, onboarding requirements, recruitment requirements, additional services and implementation needs.
- Scale Your Organization
- Strategic Partnerships
- Standardize Your Department
- Featured Brand Exposure
- Build Better Teams
- Priority support
- Strengthen Leadership
- Quarterly success reviews
- Guided Field Support
- Custom maintenance agreement workflows
- Strategic workflow consulting
- Business growth consultation
Every plan, side by side.
| Compare tiers |
Starter
$949/year
|
Popular
Plus+
$1,749/year
|
Growth
$5,799/year
|
Custom Enterprise
Personalized
|
|---|---|---|---|---|
| Administrator Accounts | 1 | 1 | 1 | Customizable |
| Professional Users | 3 | 10 | 50 | Customizable |
| Recruit Technicians | ✓ | ✓ | ✓ | ✓ |
| Hiring Dashboard | ✓ | ✓ | ✓ | ✓ |
| Recurring Job Opportunities | 1 | 3 | 15 (3/loc) | Customizable (Max. 5/loc) |
| Guided Team Onboarding | — | ✓ | ✓ | ✓ |
| Quarterly Reviews | — | — | ✓ | ✓ |
| Scale Your Organization | — | — | — | ✓ |
| Standardize Your Department | — | — | — | 5 placements |
| Build Better Teams | — | — | — | ✓ |
| Strengthen Leadership | — | — | — | ✓ |
| Guided Field Support | — | — | — | ✓ |
| Strategic Workflow Consulting | — | — | — | ✓ |
| Strategic Partnerships | — | — | — | ✓ |
| Featured Brand Exposure | — | — | — | ✓ |
| Priority Support | — | — | — | ✓ |
| Quarterly Success Reviews | — | — | — | ✓ |
| Custom Maintenance Agreement Workflows | — | — | — | ✓ |
| Business Growth Consultation | — | — | — | ✓ |
| Get Started | Join Business Plus | Get Started | Contact Us |
What Happens Next
Schedule a conversation
We'll arrange a Teams meeting or phone call at a time that works for you.
Learn About Your Service Department
We'll discuss your team structure, current challenges, growth goals, and how your department operates today.
Build Your Recommendation
Based on your team size, locations, and priorities, we’ll recommend the best path forward, and a rollout approach that makes the most sense.
Plan Your Implementation
If you decide to move forward, we’ll create an onboarding plan for your supervisors and help you implement the platform with your day-to-day operations.
Grow your chiller service
operation.
Schedule one-on-one guidance to work through complex service calls together. Review design data, operating conditions, and diagnostic findings while building your team’s confidence on chillers.
- Versatile Technicians
- Better Prepared
- Consistent Service
Capture proven troubleshooting knowledge and service processes so valuable experience stays inside your organization and remains available to the entire team.
Give technicians consistent resources, guidance, and support so the department can operate as one stronger, more capable service team.
Build a stronger hiring process around the technical skills, experience, and service capabilities your department actually needs.
Improve your ability to identify and connect with qualified technicians who can contribute to your service operation.
Create repeatable maintenance processes that help every technician approach service work with the same proven standards.
Improve consistency, technician productivity, and department performance by giving your team clearer processes and better operational support.
Built around how service
teams actually run.
“There’s not a lot of good resources out there for the guys, this site is a great resource for our guys, keep it up.”
“We already have three memberships, and have referred your site to several more. I like what your doing here and am offering my support and assistance in any way possible. I have built applied service teams in the past and understand the challenges being an Independent and getting the proper information to stay competitive.”
“I wish we had something like this when I started. This is a great group for my guys to get what they need.”
What service managers ask.
We can build the best training platform in the world, but we can’t force someone to care about their trade. If your technicians have zero motivation to learn, you have a different problem. We’ve designed Chiller Guys Hub to make learning practical, relevant, and easy to use in the field and on the go. If your team wants to improve, they’ll find the resources they need. If they don't, then it may not be the right fit. If you’re unsure whether your department is a good fit, we’d recommend scheduling a call before purchasing a membership.
Not even close. YouTube is a collection of random videos with no structure, no quality control, and no clear learning path. Chiller Guys Hub was built from the ground up to take technicians from commercial HVAC fundamentals into chiller service through a structured progression. Experienced technicians can also use it to refresh their knowledge before working on equipment they haven’t seen in years.
Replacing 4 decades of experience doesn’t happen overnight. What normally takes years of trial and error in the field can be accelerated by giving technicians access to proper troubleshooting methods, standardized procedures, and guidance from experienced mechanics. Our goal isn’t to replace experience, it’s to help your team gain it faster and avoid repeating the same mistakes others made.
No. We built the platform so technicians can find answers, learn new skills, and work through problems on their own. The goal is to reduce interruptions, not create more work for service managers.
Absolutely. Whether you have three technicians or three hundred, your membership can grow with your organization. Add users, locations, enterprise services, and custom solutions whenever you need them.
Every completed course includes a certificate of completion that technicians can download and share. If you require documentation for your internal systems, we recommend having technicians send you a copy. Advanced reporting, progress analytics, and platform activity tracking are currently in development and will be added in a future release.
Build a More Capable
Chiller Service Team
Get what your service department needs to build confident technicians, preserve knowledge, and keep improving over time.
