Cookie Policy

Effective Date: August 6, 2025
Legal Company Name: CNS Industries LLC
DBA: The Chiller Guys, The Chiller Guys Hub
Website: www.thechillerguyshub.com
Contact Email: customer.service@thechillerguyshub.com


1. Introduction This Cookie Policy explains how CNS Industries LLC (“Company,” “we,” “us,” or “our”) uses cookies and similar technologies on our website (www.thechillerguyshub.com) and associated services (the “Platform”). It explains what these technologies are, why we use them, and your rights to control their use.

This policy complies with:

  • EU General Data Protection Regulation (GDPR)
  • UK Data Protection Act 2018
  • California Consumer Privacy Act (CCPA)
  • ePrivacy Directive (EU Cookie Law)

2. What Are Cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide analytics and personalized content.

Cookies may be:

  • First-party cookies: Set by our website
  • Third-party cookies: Set by external providers such as Google, Stripe, or YouTube

3. Types of Cookies We Use

A. Essential Cookies
These cookies are necessary for the Platform to function and cannot be switched off. They are usually set in response to your actions (e.g., logging in, setting privacy preferences).

B. Performance & Analytics Cookies
Used to collect information about how visitors use our site (e.g., Google Analytics). These cookies help us improve functionality and user experience.

C. Functionality Cookies
These remember your preferences and settings (such as region or language) to enhance usability.

D. Targeting or Advertising Cookies
Used by advertising partners or embedded media providers to track your browsing activity. These may be used to build a profile of your interests and show relevant ads on other sites.


4. Third-Party Cookies We may use third-party services that set their own cookies, including:

  • Google Analytics (usage tracking)
  • Stripe (payment processing)
  • YouTube or Vimeo (embedded training videos)
  • Facebook/Meta Pixel (remarketing)

These third parties are responsible for their own cookie and privacy policies.


5. Managing Cookies You can control or delete cookies through your browser settings or by using our cookie banner.

Options include:

  • Accept all cookies (default unless configured otherwise)
  • Reject non-essential cookies
  • Customize cookie settings via banner or preferences center

For EU and UK users, we provide a cookie banner to comply with opt-in requirements under the ePrivacy Directive and GDPR.


6. Your Rights (GDPR/CCPA/UK) Depending on your jurisdiction, you have the right to:

  • Withdraw consent to cookie usage
  • Access or delete your personal data collected via cookies
  • File complaints with your local data protection authority

To exercise your rights or make a request, contact us at: customer.service@thechillerguyshub.com


7. Changes to This Cookie Policy We may update this policy from time to time to reflect changes in technology or legal requirements. Material changes will be communicated via our cookie banner or platform notifications.


8. Contact Us If you have questions about this Cookie Policy or your cookie preferences:

Email: customer.service@thechillerguyshub.com
Mailing Address: 808 Carmichael Rd, Unit 123, Hudson, WI 54016, USA


By continuing to use our site, you agree to our use of cookies in accordance with this policy.