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Member Post posted an update
Whats the Best field service software you guys have seen?
I have been asked a few times about a good field service software for companies doing industrial work with a lot of customer documentation requirements, and wanted some feedback from you guys.
I’ve Tried Microsoft, Coins, Astea, and heard good things about XOI
What is your favorite Field service software, what do you like about it most, and what are some drawbacks?
Member Post, Member Post and 3 others4 Comments-
We use field service. It seems OK. You can attach pictures and reports. Create equipment inventory lists so you can select equipment on repair work orders so customers can track costs. Apparently there is also a customer portal where customers can log in and view things as well.
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@bryan-gillis that sounds sweet, Is that a salesforce Version?
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I have used COINS, currently we use Astea and XOI. I loved COINS and XOI as for Astea. Yeah I’ll stay quiet as I don’t want to get into trouble if my supervisors were to read my comment.
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@jasonjohnsonhvac lol that’s where I was at with it.
I’m sure it’s as good as the IT guy setting everything up
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